Frequently asked questions
Where are your candles made?
All Born of Botanics fragrance products (from candles to essential oils) are hand-poured in our workshop in York.
What is your returns policy?
- Online orders can be returned if in a resalable condition (including any packaging) and returned to us within 14 days of you receiving the item. The address to return items to can be found at the bottom of this pages.
- Items must be unused, and in their original undamaged packaging.
- We will refund you for the product within 14 days.
- We cannot provide refunds for shipping costs.